

eSMART: Revolutionizing B2B Sales Management for Renault India
Renault India's eSMART app empowers its sales team to manage the entire new vehicle sales process, from initial prospect creation to post-sales follow-up. This comprehensive tool streamlines operations and enhances efficiency.
Key features include:
- Prospect Management: Create, assign, and re-assign prospects to sales personnel, ensuring seamless lead tracking and follow-up.
- Multi-Channel Engagement: Manage prospect interactions through calls, home visits, and showroom visits, fostering personalized customer experiences.
- Test Drive Management: Efficiently schedule and track test drives, optimizing the customer journey.
- Post-Sales Support: Maintain customer relationships with dedicated post-sales follow-up features.
- Sales Resources: Access essential sales tools, including product brochures and EMI calculators, to facilitate informed purchasing decisions.
- Performance Dashboards: Monitor sales performance with insightful dashboards, identifying areas for improvement and highlighting outstanding tasks.
- Automated Reminders: Receive timely notifications for pending activities, ensuring no lead falls through the cracks.
eSMART transforms B2B sales management at Renault India, providing a centralized platform for enhanced efficiency, improved customer engagement, and data-driven decision-making.


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