OVpay

Discover the simplicity and convenience of managing your public transport journeys with the OVpay app, the cutting-edge solution for seamless check-ins and check-outs across Dutch public transport systems. This app is your go-to tool for keeping an organized record of all your trips, providing a swift way to create expense overviews, and ensuring you never miss a check-in or check-out again. With real-time status updates on whether you've checked in or out, and the ability to adjust any forgotten check-ins or check-outs directly within the app, managing your journeys has never been easier. Customize your added passes with personal colors and text for instant recognition, eliminating the need for endless searches. We're committed to enhancing the app with new, useful features, and your feedback is invaluable—share your thoughts using the in-app feedback button.

If you've ever used a debit card, credit card, or your mobile device to travel on public transport, the OVpay app is designed for you. Here's what you gain:

• Real-time visibility of your check-in and check-out status during your journey.
• Easy adjustments for forgotten check-ins or check-outs within the app.
• Access to a comprehensive overview of your journeys and travel expenses, with records available up to 18 months back.
• The ability to compile expense claims and receive them directly in your mailbox as a PDF.
• Customization options to make your added pass easily recognizable by assigning it a color and/or text.

Getting started is straightforward:

1. Begin by taking a trip on a train, bus, tram, or metro.
2. Choose your preferred method of checking in and out—be it with a debit card, credit card, or your mobile device.
3. If you've already traveled by public transport in the Netherlands, download the app to start benefiting from its features.
4. Create an account to access all the app's functions. Don't worry, we'll guide you through the process step by step.
5. Once your account is set up and your first trip is recorded, your new way of checking in and out is activated, unlocking all the app's features for you.
6. Enjoy your travels with the ease and efficiency that OVpay brings!

What is OVpay?

OVpay is a collaborative initiative by all Dutch transport carriers including Arriva, Connexxion, EBS, GVB, HTM, Keolis, NS, Qbuzz, RET, and Transdev, in partnership with Translink and Dutch banks. This app is an integral part of the OVpay system, which now allows you to check in and out using not only your 'OV-chipkaart' but also your debit card, credit card, or mobile phone, expanding your options for seamless travel.

Privacy

With OVpay, you have the freedom to choose how you check in and out. However, to facilitate this, we may require additional information from you. We prioritize your privacy and believe it's crucial that you have control over how your personal data is used and by whom. Our comprehensive privacy statement, available at www.ovpay.nl/privacy, details how we manage your personal data, ensuring transparency and security in every step of your journey.