SNCF Connect: Trains & routes

SNCF Connect is your ultimate travel companion, revolutionizing how you navigate train, metro, RER, bus, and carpooling journeys across France and Europe. With over 15 million users relying on its seamless services, SNCF Connect stands as the go-to application for all your travel needs.

SNCF CONNECT: THE ALL-IN-ONE APPLICATION FOR ALL YOUR JOURNEYS

Embark on your travels with confidence using SNCF Connect, the leading app for trains and sustainable mobility. It's designed to be your everyday companion, simplifying the way you plan, book, and manage your trips with just a few taps.

Traveling with You from A to Z

SNCF Connect streamlines your travel experience by allowing you to:

• Anticipate and organize your trips, finding the perfect journey at the best possible price.
• Purchase and access your tickets, travel subscriptions, season tickets, and travel passes effortlessly.
• Exchange and cancel your reservations with ease, giving you the flexibility you need.

For Everyday Journeys as Well as Big Days

Why juggle multiple apps when SNCF Connect offers a one-stop solution? From train journeys across France and Europe to public transport like metro, bus, and tramway, and even car-sharing trips, SNCF Connect has you covered. Enjoy peace of mind with additional services like Ma Location AVIS, Allianz Travel, Junior & Cie, Restaurant Le Bar, Mes Bagages, and Accor Live Limitless.

Personalized, Proactive Information

SNCF Connect goes beyond just ticket purchasing. It's your real-time travel assistant, providing up-to-the-minute information and alerts to ensure your trips are as smooth as possible.

FEATURES TO HELP YOU DAILY

Plan a Journey:

• Discover the best route to your destination, anywhere in France.
• Access your favorite modes of transport: public transport in Paris and Ile-de-France (IDFM network) and in 29 cities throughout France (metro, bus, streetcar, RER, Transilien SNCF, RATP), trains (TER, Intercités, TGV INOUI, OUIGO Grande Vitesse and Train Classique, TGV Lyria, Eurostar (ex-Thalys), DB SNCF...), coaches (Flixbus, Blablacar Bus), and carpooling (Blablacar).
• Set up alerts for reservations, low prices, and full trains to snag the perfect ticket for your journey.
• Secure a ticket option to lock in the price for a certain period.

Book Tickets and Season Tickets:

• Purchase all your train tickets, Carte Avantage, Carte Liberté, and SNCF season tickets (including regional TER).
• In Île-de-France, top up your Navigo pass directly on your phone for added convenience.
• Buy and validate digital transport tickets and passes for travel on the RATP & SNCF network in Île-de-France (Ticket T+, OrlyBus, RoissyBus, passe Navigo) and in 29 cities in France.
• Utilize your customer account to store your travel profile, travel companions, payment cards, season tickets, discount cards, and SNCF loyalty cards.
• Pay securely with your bank card (in one or more installments), Chèques-Vacances Connect, Apple Pay, or budget mobility cards.

Travel with Peace of Mind:

• Save your frequent travel itineraries for quick access.
• Prepare for your trip by accessing your e-ticket, saving it to your Apple or Google Wallet, adding your trip to your calendar, or sharing it with friends and family.
• Check timetables and routes for upcoming departures and arrivals at any station.
• Stay informed with real-time traffic updates and your train's current position, receiving alerts for disruptions or maintenance, including on European routes (Eurostar (ex-Thalys), TGV Lyria...).
• Receive in-app messages mirroring the announcements made on board your train (TGV INOUI, OUIGO, Intercités, and TER).
• Access information on the composition of your train (TGV INOUI, OUIGO, TER, Transilien, RER).
• Make connections easier with guidance on which train/car to board or which exit to take.
• Retrieve your purchase and travel receipts effortlessly.

Need Help?

• Find quick answers through our chatbot or online help resources.
• Reach out to our advisors, available 7 days a week via messaging, telephone, or social media.